What if an item is Temp Out of Stock (TOS)?
At Waterfall, we pride ourselves in keeping enough stock for all of our customers. However, supplier shortages or unexpected demand can result in items being out of stock. If this occurs, we will ship your order without the TOS item. You're free to keep ordering the item on future orders and we will fill it if it's available. You're also welcome to hold your order until a specific item comes back in stock. Please keep in mind, though, that we can only hold an order for 5 business days.